http://bugs.winehq.org/show_bug.cgi?id=58405
Bug ID: 58405 Summary: Steam: Doesn't request installation for Mono or Gecko and unable to open Product: Wine Version: 5.0 Hardware: x86-64 OS: MacOS Status: UNCONFIRMED Severity: major Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: pocowit878@finfave.com
Created attachment 78812 --> http://bugs.winehq.org/attachment.cgi?id=78812 The backtrace file for the new instance where this error was repeated.
I installed a clean installation of Wine for all users on my mac and I was installing Steam. The installation of Steam seemed to work fine (without any pop-ups for Mono or Gecko even though I wanted to install them) but when Steam ran automatically, it said it wasn't supported for my os, so I changed it from Windows 7 to Windows 10 in the Wine settings, and ran Steam.exe from: Program Files (x86) -> Steam -> Steam.exe. After taking a while, Wine encountered a program error: "The program (unidentified) has encountered serious issues and needs to close. We are sorry for the inconvenience." I wasn't able to save the backtrace log as Steam re-opened to an error page. On this page it stated: "steamwebhelper, a critical Steam component, is not responding. The Steam UI will not be usable. Click [here (https://help.steampowered.com/en/faqs/view/6C3E-9504-CC20-AF49) ] for more information. | Let's try to help: (options available were:) Restart Steam; Restart Steam with GPU Acceleration disabled; Restart Steam with Browser Sandboxing disabled; Restart steamwebhelper; Exit Steam" The GPU Acceleration disabling option didn't work, I assume 'browsing' doesn't work since Mono and Gecko aren't installed, and Restart steamwebhelper didn't load anything, even after 10 mins. I am very confused. I even installed Mono myself after this and tried again but still no luck, unfortunately. Link to download the Wine version I used (5.0): https://dl.winehq.org/wine-builds/macosx/pool/winehq-stable-5.0.pkg I'm on macOS 10.13, so unfortunately I can't use a newer Wine version. I've also double checked that I have the latest version of XQuartz and have installed the 64-bit support for Wine. After reproducing this error, I saved a new backtrace log (I'm not sure if it's attached, though).