[Bug 58591] New: Brother P-Touch Editor crashes

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58591

Bug ID: 58591
           Summary: Brother P-Touch Editor crashes
           Product: Wine
           Version: 9.0
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 79121
  --> http://bugs.winehq.org/attachment.cgi?id=79121
description? is this a joke?

Tried to use Brother P-Touch Editor software to create shipping labels for
work, and it fails catastrophically when trying to open it

I am using Linux Mint and installed wine with a simple 'apt install -y wine'

And I am a novice user, so no clue where to go from here

Also, this website is way too difficult to report bugs on, terrible UX and way
to many hoops to jump through.  The epitome of why people hate linux.

Good day

[Bug 58591] Brother P-Touch Editor crashes

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58591

Stian Low  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #1 from Stian Low  ---
(In reply to wreckingball from comment #0)
> Tried to use Brother P-Touch Editor software to create shipping labels for
> work, and it fails catastrophically when trying to open it

Might your version of Brother P-Touch Editor match one of these?
https://support.brother.com/g/b/productseries.aspx?c=us&lang=en&pcat...
> Also, this website is way too difficult to report bugs on, terrible UX and
> way to many hoops to jump through.

https://bugs.winehq.org is driven by Bugzilla which has successfully driven
software projects for over 25 years.  WineHQ uses an older version of Bugzilla
which may be less user friendly compared to the latest version but functions
mostly same way.  Bugzilla method for bug tracking isn't very dissimilar to
other bug trackers.

Upgrading WineHQ bug tracking is under consideration based on:
https://gitlab.winehq.org/winehq/appdb/-/merge_requests/13
> The epitome of why people hate linux.

Linux is for anyone but may not be for everyone.

[Bug 58591] Brother P-Touch Editor crashes

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58591

--- Comment #2 from Stian Low  ---
(In reply to wreckingball from comment #0)
> way to many hoops to jump through

Compared to Brother website, WineHQ Bugzilla is practically hoopless.

Brother seems to require a serial number to download which is the biggest hoop
blocking troubleshooting.

Depending on your model there may linux version available as the quickest fix:
https://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=l...

[Bug 58591] Brother P-Touch Editor crashes

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58591

--- Comment #3 from Stian Low  ---
Created attachment 79122
  --> http://bugs.winehq.org/attachment.cgi?id=79122
Wine 10.12 backtrace reproducing reporters backtrace for 9.0

(In reply to Stian Low from comment #2)
> Brother seems to require a serial number to download which is the biggest
> hoop blocking troubleshooting.

Praise Internet Archive for hoopless and open Linux-like spirit:
https://archive.org/details/pew54014us

Attached is Wine 10.11 (8fa114fae34 Shared WOW on Debian 12) reproduction of
reporter's 9.0 backtrace.

Steps to reproduce:
1.  Download: https://archive.org/details/pew54014us
2.  Install: wine pew54014us.exe
3.  Launch: C:\Program Files (x86)\Brother\Ptedit54\ptedit54.exe

Step 3 launch fails with backtrace.

[Bug 58591] Brother P-Touch Editor crashes

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58591

--- Comment #4 from Stian Low  ---
Created attachment 79123
  --> http://bugs.winehq.org/attachment.cgi?id=79123
Wine 8 backtrace matching reporters 9.0 backtrace

Attached is a backtrace for wine-8.0 (Debian 8.0~repack-4) provided by Debian
12 that reproduces reporter backtrace for Wine 9.0.

Thus not a regression between 8.0 and 10.11+.

[Bug 58591] Brother P-Touch Editor crashes

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58591

--- Comment #5 from Stian Low  ---
Created attachment 79124
  --> http://bugs.winehq.org/attachment.cgi?id=79124
WINEDEBUG+concrt,+msvcp for Wine 10.11+

Attached are the logs corresponding the backtraces and consistent between Wine
8.0 and 10.11+.

Based on these final logs consistent between Wine 8.0 and 10.11+:

wine: Call from 7B678037 to unimplemented function
concrt140.dll.??0_TaskCollection@details@Concurrency@@QAE@XZ, aborting

wine: Unimplemented function
concrt140.dll.??0_TaskCollection@details@Concurrency@@QAE@XZ called at address
7B678037 (thread 0150), starting debugger...

This recent report with patch may be related:

https://bugs.winehq.org/show_bug.cgi?id=58584 msvcp140: Multiple modern
applications using C++ Concurrency crash in CONCRT140.dll on startup

[Bug 58591] Brother P-Touch Editor crashes

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58591

--- Comment #6 from Stian Low  ---
(In reply to Stian Low from comment #5)
> wine: Call from 7B678037 to unimplemented function
> concrt140.dll.??0_TaskCollection@details@Concurrency@@QAE@XZ, aborting
>
> wine: Unimplemented function
> concrt140.dll.??0_TaskCollection@details@Concurrency@@QAE@XZ called at
> address 7B678037 (thread 0150), starting debugger...

Output found at dlls/msvcr110/msvcr110.spec:
@ stub -arch=i386 ??0_TaskCollection@details@Concurrency@@QAE@XZ

[Bug 58591] Brother P-Touch Editor crashes

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58591

--- Comment #7 from Stian Low  ---
(In reply to Stian Low from comment #6)
> Output found at dlls/msvcr110/msvcr110.spec:
> @ stub -arch=i386 ??0_TaskCollection@details@Concurrency@@QAE@XZ

./dlls/msvcr110/msvcr110.spec\072:@ stub -arch=i386
??0_TaskCollection@details@Concurrency@@QAE@XZ
./dlls/concrt140/concrt140.spec\073:@ stub -arch=i386
??0_TaskCollection@details@Concurrency@@QAE@XZ
./dlls/msvcr100/msvcr100.spec\045:@ stub -arch=i386
??0_TaskCollection@details@Concurrency@@QAE@XZ
./dlls/msvcr120_app/msvcr120_app.spec\067:@ stub -arch=i386
??0_TaskCollection@details@Concurrency@@QAE@XZ
./dlls/msvcr120/msvcr120.spec\069:@ stub -arch=i386
??0_TaskCollection@details@Concurrency@@QAE@XZ

[Bug 58591] Brother P-Touch Editor crashes, needs unimplemented function concrt140.dll.??0_TaskCollection@details@Concurrency@@QAE@XZ

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58591

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                URL|                            |https://archive.org/details
                   |                            |/pew54014us
     Ever confirmed|0                           |1
          Component|-unknown                    |msvcrt
            Summary|Brother P-Touch Editor      |Brother P-Touch Editor
                   |crashes                     |crashes, needs
                   |                            |unimplemented function
                   |                            |concrt140.dll.??0_TaskColle
                   |                            |ction@details@Concurrency@@
                   |                            |QAE@XZ
             Status|UNCONFIRMED                 |NEW
           Keywords|                            |download

--- Comment #8 from Austin English  ---
FYI, `winetricks vcrun2022` should work around it.

Also, in the future, please test with (at least) the current wine stable
version (10.0) or development version (preferred), wine-9.0 is outdated.

[Bug 58591] Brother P-Touch Editor crashes, needs unimplemented function concrt140.dll.??0_TaskCollection@details@Concurrency@@QAE@XZ

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58591

--- Comment #9 from Stian Low  ---
Created attachment 79125
  --> http://bugs.winehq.org/attachment.cgi?id=79125
Screenshot of winetricks vcrun2022 fix to backtrace

(In reply to Austin English from comment #8)
> FYI, `winetricks vcrun2022` should work around it.

Attached is a screenshot confirming `winetricks vcrun2022` miracle workaround
to catastrophic backtrace.

Next step driver catastrophies and miracles.

[Bug 58591] Brother P-Touch Editor crashes, needs unimplemented function concrt140.dll.??0_TaskCollection@details@Concurrency@@QAE@XZ

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58591

--- Comment #10 from Stian Low  ---
(In reply to wreckingball from comment #0)
> Also, this website is way too difficult to report bugs on, terrible UX and
> way to many hoops to jump through.  The epitome of why people hate linux.

See Mozilla for comparison of latest vs earlier WineHQ Bugzilla:  
https://bugzilla.mozilla.org

If "hoops" to report a bug are about same then Bugzilla is what reporter
distains.

Gitlab is under consideration to replace Bugzilla eventually which may resolve
whatever difficulties expressed by reporter:
https://gitlab.winehq.org/winehq/appdb/-/merge_requests/13