[Bug 58361] New: Genshin Impact: Game cannot start while an internet-connection is available

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58361

Bug ID: 58361
           Summary: Genshin Impact: Game cannot start while an
                    internet-connection is available
           Product: Wine
           Version: 10.0
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 78751
  --> http://bugs.winehq.org/attachment.cgi?id=78751
Log - directly starting GenshinImpact.exe with an internet-connection available

The game cannot start while an internet-connection is available.

The internet-connection can be (re)activated after starting the game, for
logging in and playing the game.

This issue happens with Wine 10.0 and Wine 10.10.

I was able to start the game normally with Wine 10.0 before, so it seems that a
recent update to the game caused this issue.

[Bug 58361] Genshin Impact: Game cannot start while an internet-connection is available

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58361

--- Comment #1 from [e-mail] ---
Created attachment 78752
  --> http://bugs.winehq.org/attachment.cgi?id=78752
Log - directly starting GenshinImpact.exe without an internet-connection (for
comparison)

Without an internet-connection, the game can start normally.

I closed the game with the close-button on the overview of GNOME, shortly after
the game started, to keep the log short.

[Bug 58361] Genshin Impact: Game cannot start while an internet-connection is available

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58361

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download
                URL|                            |https://genshin.hoyoverse.c
                   |                            |om/

[Bug 58361] Genshin Impact: Game cannot start while an internet-connection is available

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58361

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
     Ever confirmed|0                           |1

--- Comment #2 from Ken Sharp  ---
Confirming with Wine and Staging 10.9 and Wine 10.10.
This one is a 90 GB download!

[Bug 58361] Genshin Impact: Game cannot start while an internet-connection is available

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58361

--- Comment #3 from Ken Sharp  ---
Created attachment 78766
  --> http://bugs.winehq.org/attachment.cgi?id=78766
Wine 10.9 +file +winsock [6 MB]

Attaching a +file,+winsock trace as I didn't know where to start looking.

The trace shows a binding to localhost, but that might be normal. This is yet
another CEF application.

[Bug 58361] Genshin Impact: Game cannot start while an internet-connection is available

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58361

--- Comment #4 from [e-mail] ---
It seems that Genshin Impact 5.8 changed something in the game that fixed this
issue.
I can start the game while an internet-connection is active again, with both
Wine 10.0 and 10.12.

[Bug 58361] Genshin Impact: Game cannot start while an internet-connection is available

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58361

Algoinde  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #5 from Algoinde  ---
Hi!
Just so people don't waste time triaging this in Wine next time it reoccurs (it
probably will), on startup all Hoyoverse games request
`https://dispatchosglobal.yuanshen.com/query_security_file?file_key=OSRELWinX...;
domain names and version names will vary for different games. This request
ignores the system proxy settings. It is used to populate the security config
for their anticheat system and driver; if the request fails, the game loads
default config instead.
So the "failure to launch" actually lies within a feature of the anticheat
bootstrap which gets turned on by a non-default code switch set in that remote
file.

[Bug 58361] Genshin Impact: Game cannot start while an internet-connection is available

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58361

--- Comment #6 from Austin English  ---
(In reply to Algoinde from comment #5)
> This request ignores the system proxy settings.

Sounds like this may be a dupe of bug 23134 or bug 45255.

[Bug 58361] Genshin Impact: Game cannot start while an internet-connection is available

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58361

--- Comment #7 from [e-mail] ---
This issue happens again on my computer.

I did not configure my computer to use a proxy, and, accordingly, the
"Proxy"-setting in GNOME Settings is set to "Off". I did not change the setting
since opening this issue-report.

The version of Genshin Impact is currently 5.8.